New Methods of Marketing Research & Analytics, Edward Elgar: Northampton, MA, 2017.
Proceedings of the 13th Conference on Intellectual Capital, Knowledge Management, and Organisational Learning, with Helen N. Rothberg (eds.), Academic Conferences & Publishing, International: Reading, UK, 2016.
Intelligence in Action: Strategically Managing Knowledge Assets, with Helen N. Rothberg, London: Palgrave Macmillan, 2012.
From Knowledge to Intelligence: Creating Competitive Advantage in the Next Economy, with Helen N. Rothberg, Boston: Butterworth-Heinemann Elsevier, 2005.
Refereed Journal Articles
“Toward a Deeper Understanding of Competitive Knowledge Assets,” with Helen N. Rothberg, Electronic Journal of Knowledge Management, 2019, 17:1, 79-88.
“Large Databases for Strategy Research,” with Helen N. Rothberg, SAGE Research Methods Cases, 2019, http://dx.doi.org/10.4135/9781526477026.
“Big Data et Knowledge Management: Pour Établir des Fondations Conceptuelles,” with Helen N. Rothberg, Les Cahiers du Numerique, 2018, 1, 63-82.
“The Impact of Online Financial Disclosure and Donations in Nonprofits,” with Marie C. Blouin & Roderick L. Lee, Journal of Nonprofit and Public Sector Marketing, 2018, 30:3, 251-266.
“Engaging Layers of Intangibles across Intelligent Learning Ecosystems for Competitive Advantage,” with Helen N. Rothberg, Electronic Journal of Knowledge Management, 2018, 16:1, 36-47.
“Healthcare and Hospitality: Intangible Dynamics for Evaluating Industry Sectors,” with Helen N. Rothberg, Service Industries Journal, 2017, 9:10, 589-606.
“Big Data Systems: Knowledge Transfer or Intelligence Insights,” with Helen N. Rothberg, Journal of Knowledge Management, 2017, 21:1, 92-112.
“Intangible Dynamics in Financial Services,” with Helen N. Rothberg, Journal of Service Theory & Practice, 2016, 26:5, 642-656.
“Caroline Elementary School’s Hybrid Garden: A Case Study in Social Marketing,” with Marlene Barken & David Barken, Journal of Social Marketing, 2015, 5:4, 324-337.
“Data, Knowledge, and Intelligence in Hospitality Industries,” with Helen N. Rothberg, Cornell Hospitality Report, Cathy A. Enz & Rohit Verma, eds., 2015, 15:16, 23-25.
“Knowledge Assets in Services: Across Industries and Across Time,” with Helen N. Rothberg, Investigaciones Europeas de Dirección y Economía de la Empresa, 2015, 21, 58-64.
“A Longitudinal Look at Strategy, Intellectual Capital, and Profit Pools,” with Helen N. Rothberg, Journal of Intelligence Studies in Business, 2015, 5:2, 5-13.
“Big Data and Knowledge Management: Establishing a Conceptual Foundation,” with Helen N. Rothberg, Electronic Journal of Knowledge Management, 2014, 12:2, 115-123.
“Sharing Knowledge with the Government: Implications of FOIA Requests,” in Albastaki, YA., Al-Alawi, A.I. & Al-Bassam, S.A., eds., Handbook of Research on Implementing Knowledge Management Strategy in the Public Sector, IGI Global: Hershey, PA, 2019, 143-158.
“Akkureyri on the Verge: Carbon Neutral and Beyond Through Targeted Social Marketing,” in Debra A. Basil, Gonzalo Diaz-Meneses & Michael D. Basil, eds., Social Marketing in Action: Cases from around the World, Springer Nature: Cham, Switzerland, 2019, 311-326.
“Intangible Dynamics: Knowledge Assets in Context,” with Helen N. Rothberg, in Suliman Hawamdeh & Hsia-Ching Chang, eds., Analytics & Knowledge Management, Auerbach/CRC Press: Baca Raton, FL, 2018, 325-354.
“Predicting Strategic Actions across Industry Sectors: The Role of Intangible Dynamics,” with Helen N. Rothberg, in Stavros Sindakis & Panagiotis Theodorou, eds., Global Opportunities for Entrepreneurial Growth: Cooptition and Knowledge Dynamics within and across Firms, Bingley, UK: Emerald, 2018, 275-294.
“Corporate Surveillance”, “Dumpster Diving”, “Knowledge” in Arrigo, B.A. (ed.), The SAGE Encyclopedia of Surveillance, Security and Privacy, Thousand Oaks: Sage Publications, 2018, 230-232, 334-336, 559-560.
“Big Data, Knowledge, and Business Intelligence,” with Helen N. Rothberg in Mehdi-Khosrow Pour, ed., Encyclopedia of Information Science and Technology, Fourth Edition, Hershey, PA: IGI Global, 2017, 943-950.
“Data, Information, and Intelligence,” with Helen N. Rothberg in Eduardo Rodriguez, ed., The Analytics Process: Strategic and Tactical Steps, Boca Raton, FL: CRC Press/Taylor & Francis, 2017, 97-113.
“Knowledge and Knowledge-Related Assets: Design for Optimal Application and Impact,” with Helen N. Rothberg, in Jay Liebowitz, ed., Successes and Failures in Knowledge Management, Cambridge, MA: Morgan Kaufmann/Elsevier, 2017, 113-127.
“Data, Information and Knowledge: Developing an Intangible Assets Strategy,” with Helen N. Rothberg, in Madjid Tavana & Kartikeya Puranam, eds., Handbook of Research on Organizational Transformations Through Big Data Analytics, Hershey, PA: IGI Global, 2015, 74-84.
“Intellectual Capital in Southeast Asia,” in Stavros Sindakis & Christian Walter, eds., The Entrepreneurial Rise in Southeast Asia: The Quadruple Helix Influence on Technological Innovation, London: Palgrave Macmillan, 2015, 139-158.
“Data, Knowledge and Intelligence,” with Helen N. Rothberg, in Mehdi Khosrow-Pour, ed., Encyclopedia of Information Science and Technology, Third Edition, Hershey, PA: IGI Global, 2015, 3841-3848.
“Knowledge Development and Protection as Competitive Advantage,” with Helen N. Rothberg, in Michael A. Chilton and James M. Bloodgood, eds., Knowledge Management and Competitive Advantage: Issues and Potential Solutions, Hershey, PA: IGI Global, 2014, 245-256.
“Government as a Partner in Knowledge Management: Lessons from the US Freedom of Information Act,” in Yousif Al-Bastaki and Amani Shajera, eds., Building a Competitive Public Sector with Knowledge Management Strategy, Hershey, PA: IGI Global, 2014, 90-103.